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The Sentry integration connects your Sentry organization to scaling.cloud in two directions from a single install:
  • Send alerts → page on-call. A Sentry issue-alert rule fires, scaling.cloud opens an incident and pages whoever is on-call through your escalation policy.
  • Read for investigations. AI investigations read your Sentry issues, releases, and stack traces and surface them as root-cause findings.
You install once. Both directions are authorized by the same connection — there are no per-project tokens or webhook URLs to copy.

Send Sentry alerts as incidents

Add “Send a notification via scaling.cloud” as an action on any Sentry issue-alert rule. When the rule fires:
  • scaling.cloud opens an incident and routes it through your org’s routing and escalation policy, paging the engineer who is on-call right now.
  • The Sentry event level maps to incident severity — fatal → critical, error → high, warning → medium, info/debug → low.
  • Alerts are deduplicated by Sentry issue, so a noisy rule raises one incident, not hundreds.
  • When the Sentry issue is resolved, the matching incident resolves automatically.
  • The incident maps to the component whose name matches the Sentry project slug; if none matches, a component-less incident is opened so the page still happens.

Send Sentry alerts to on-call

Step-by-step: install, add the alert action, and verify a page.
Auto-created incidents are never auto-listed on your public status page — promote one manually if it warrants customer-facing communication.

Enrich investigations (read)

The same connection is a signal source for AI investigations. Once connected, an investigation can read your Sentry data and surface findings:
  • root_cause — derived from a grouped error’s stack trace.
  • commit_correlation — from a release’s linked commits, corroborating a GitHub suspect change at commit precision.
This direction is read-only and enriches investigations on existing incidents — it does not open them.

Watched projects

After connecting, you choose which Sentry projects investigations may read from, under Watched projects. Only the projects you select are read — connect once, then scope the integration to the projects that matter for your incidents.

Connect

Connecting authorizes scaling.cloud against your Sentry organization through Sentry’s integration platform. You need the Admin role in both scaling.cloud and Sentry.

Connect Sentry

Step-by-step authorization and project selection.
scaling.cloud stores the Sentry access and refresh tokens encrypted and refreshes them automatically — you connect once and both directions keep working across token lifetimes.

Remove the integration

Open Settings → Integrations → Sentry and click Disconnect Sentry. scaling.cloud stops reading from your Sentry organization and stops accepting its alerts immediately.