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Documentation Index

Fetch the complete documentation index at: https://docs.scaling.cloud/llms.txt

Use this file to discover all available pages before exploring further.

Scaling is an incident management platform that helps teams detect, respond to, and resolve incidents faster. You can manage the full incident lifecycle, configure on-call schedules, and define escalation policies — all from the dashboard or via the REST API.

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What you can do with Scaling

  • Incident lifecycle — Create and track incidents from first alert to resolution. Move incidents through statuses (investigating → identified → monitoring → resolved) and maintain a full status history.
  • On-call schedules — Define rotation layers with daily, weekly, or custom cadences. Assign participants and set handoff times to ensure someone is always on call.
  • Escalation policies — Create ordered escalation steps that automatically page the next team or schedule when an incident goes unacknowledged.
  • Team management — Invite members, organize them into teams, and scope incidents and schedules to your organization.
  • REST API — Automate incident creation, manage schedules and escalation policies from CI/CD pipelines or Terraform, and integrate with your existing tooling.

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Get started

Quick Start

Create your account and trigger your first incident in minutes.

Authentication

Generate an API key and authenticate your requests.

Incidents

Learn how incidents work — statuses, severity levels, and history.

API Reference

Full reference for every endpoint in the Scaling API.