Quick Start
Get your first incident logged and your team notified in minutes.
Authentication
Learn how to authenticate with your API key.
API Reference
Full reference for every public API endpoint.
Guides
Step-by-step walkthroughs for common workflows.
How scaling.cloud works
1
Set up your team
Invite team members to your organization and assign roles. scaling.cloud uses organizations to keep all your on-call data and incidents scoped securely to your team.
2
Create on-call schedules
Define rotation schedules with layers. Set who is on-call, how often rotations happen, and when handoffs occur.
3
Configure escalation policies
Build escalation policies that determine which schedule receives an alert first, and how long to wait before escalating to the next layer.
4
Manage incidents
Create and track incidents with severity levels and structured status transitions — from investigating through to resolved.
Explore by topic
Incidents
Understand severity levels, status transitions, and the incident lifecycle.
On-call Schedules
Learn how schedules and rotation layers work.
Escalation Policies
Define who gets paged and in what order.
Team Management
Invite members, manage roles, and control access.