Scaling helps engineering teams detect, respond to, and resolve incidents faster. Manage your on-call rotations, define escalation policies, and track every incident from first alert to resolution — all from one place.Documentation Index
Fetch the complete documentation index at: https://docs.scaling.cloud/llms.txt
Use this file to discover all available pages before exploring further.
Quick Start
Get your first incident logged and your team notified in minutes.
Authentication
Learn how to authenticate with your API key.
API Reference
Full reference for every public API endpoint.
Guides
Step-by-step walkthroughs for common workflows.
How Scaling works
Set up your team
Invite team members to your organization and assign roles. Scaling uses organizations to keep all your on-call data and incidents scoped securely to your team.
Create on-call schedules
Define rotation schedules with layers. Set who is on-call, how often rotations happen, and when handoffs occur.
Configure escalation policies
Build escalation policies that determine which schedule receives an alert first, and how long to wait before escalating to the next layer.
Explore by topic
Incidents
Understand severity levels, status transitions, and the incident lifecycle.
On-call Schedules
Learn how schedules and rotation layers work.
Escalation Policies
Define who gets paged and in what order.
Team Management
Invite members, manage roles, and control access.