# Scaling

## Docs

- [Authentication](https://docs.scaling.cloud/api/authentication.md): Authenticate requests to the Scaling API using API keys.
- [Errors](https://docs.scaling.cloud/api/errors.md): Error response format, types, codes, and HTTP status codes returned by the Scaling API.
- [Policy layers](https://docs.scaling.cloud/api/escalation/layers.md): Add, update, reorder, and remove layers from an escalation policy.
- [Policies](https://docs.scaling.cloud/api/escalation/policies.md): Create and manage escalation policies for your organization.
- [Create Incident](https://docs.scaling.cloud/api/incidents/create.md): Creates a new incident in your organization.
- [Get Incident](https://docs.scaling.cloud/api/incidents/get.md): Returns a single incident including its full status history.
- [List Incidents](https://docs.scaling.cloud/api/incidents/list.md): Returns a paginated list of incidents for your organization.
- [Update Status](https://docs.scaling.cloud/api/incidents/update-status.md): Transitions an incident to the next status in its lifecycle.
- [List Incident Updates](https://docs.scaling.cloud/api/incidents/updates-list.md): Returns every update posted on an incident — both internal and public — in chronological order.
- [Post Incident Update](https://docs.scaling.cloud/api/incidents/updates-put.md): Post a new update on an incident with explicit visibility — optionally transitioning status in the same call.
- [Redact Incident Update](https://docs.scaling.cloud/api/incidents/updates-redact.md): Wipe the body of an incident update and record who removed it. Append-only — the row itself is preserved.
- [Rotation layers](https://docs.scaling.cloud/api/oncall/layers.md): Add, update, and remove rotation layers from an on-call schedule.
- [Schedules](https://docs.scaling.cloud/api/oncall/schedules.md): Create and manage on-call schedules for your organization.
- [API overview](https://docs.scaling.cloud/api/overview.md): Everything you need to start integrating with the Scaling REST API.
- [Team Members](https://docs.scaling.cloud/api/team/members.md): Manage your organization members and invitations.
- [Authentication](https://docs.scaling.cloud/authentication.md): Authenticate API requests using Bearer tokens. Learn how to generate API keys and handle authentication errors.
- [Acknowledgment and Handoff](https://docs.scaling.cloud/concepts/acknowledgment-and-handoff.md): Acknowledge an incident to stop escalation, or hand it off to another responder when you can't take it.
- [Components](https://docs.scaling.cloud/concepts/components.md): Model the services, databases, and dependencies that make up your system, then tag incidents with the components they affect.
- [Escalation Policies](https://docs.scaling.cloud/concepts/escalation-policies.md): Define an ordered chain of responders so that if one layer doesn't acknowledge an incident in time, the next is automatically notified.
- [Incidents](https://docs.scaling.cloud/concepts/incidents.md): Understand severity levels, the status lifecycle, and how to track incidents from first alert to resolution.
- [On-call Schedules](https://docs.scaling.cloud/concepts/oncall-schedules.md): Define who is on-call, how rotations work, and how Scaling determines the current on-call responder at any point in time.
- [Paging and Notifications](https://docs.scaling.cloud/concepts/paging-and-notifications.md): How Scaling pages the on-call responder when an incident is created, and what happens if no one acknowledges in time.
- [Public Status Pages](https://docs.scaling.cloud/concepts/status-pages.md): Publish a public status page so customers can see component health and active incidents in real time.
- [Team Management](https://docs.scaling.cloud/concepts/team-management.md): Invite team members, assign roles, and manage who has access to your Scaling organization.
- [Acknowledge and Hand Off Incidents](https://docs.scaling.cloud/guides/acknowledge-and-handoff.md): Acknowledge a page to stop escalation, or hand the incident off to another responder when you can't take it.
- [Configure Escalation](https://docs.scaling.cloud/guides/configure-escalation-policy.md): Create an escalation policy, add layers with acknowledgment timeouts, attach it to incidents, and reorder layers using the Scaling API.
- [Connect a Custom Domain](https://docs.scaling.cloud/guides/connect-custom-domain.md): Serve your public status page at your own subdomain — for example, status.example.com — over HTTPS.
- [Create an Incident](https://docs.scaling.cloud/guides/create-first-incident.md): Learn how to create and manage incidents using the Scaling API, including status transitions and resolution notes.
- [Ingest CloudWatch Alarms](https://docs.scaling.cloud/guides/ingest-cloudwatch-alarms.md): Forward AWS CloudWatch alarms to Scaling via SNS to open and resolve incidents automatically.
- [Ingest CloudWatch Alarms with AWS CDK](https://docs.scaling.cloud/guides/ingest-cloudwatch-alarms-cdk.md): Wire CloudWatch alarms defined in AWS CDK to the Scaling AWS integration so incidents open on ALARM and auto-resolve on OK.
- [Integrate Slack](https://docs.scaling.cloud/guides/integrate-slack.md): Install the Scaling Slack app so on-call responders can be paged in Slack and act on incidents without leaving the workspace.
- [Invite Team Members](https://docs.scaling.cloud/guides/invite-team-members.md): Add team members to your Scaling organization, manage roles, and revoke invitations via the dashboard or API.
- [Publish a Status Page](https://docs.scaling.cloud/guides/publish-status-page.md): Configure a public status page, pick the components to display, and publish it to your customers.
- [Set Up On-call](https://docs.scaling.cloud/guides/set-up-oncall-schedule.md): Create an on-call schedule, add rotation layers, and check who is currently on call using the Scaling API.
- [AWS CloudWatch](https://docs.scaling.cloud/integrations/aws-cloudwatch.md): Forward CloudWatch alarms to Scaling via SNS to automatically open and resolve incidents on the affected component.
- [MCP Server](https://docs.scaling.cloud/integrations/mcp.md): Connect Claude or ChatGPT to scaling.cloud over the Model Context Protocol with OAuth-secured access.
- [Connect ChatGPT (custom GPT or Connector)](https://docs.scaling.cloud/integrations/mcp/chatgpt.md): Use the Scaling MCP server as a Connector or custom GPT action in ChatGPT.
- [Connect Claude.ai (web)](https://docs.scaling.cloud/integrations/mcp/claude-ai.md): Add the Scaling MCP server as a connector in Claude.ai for web.
- [Connect Claude Desktop](https://docs.scaling.cloud/integrations/mcp/claude-desktop.md): Add the Scaling MCP server to Claude Desktop's MCP config so the desktop app can talk to your Scaling org.
- [Available tools](https://docs.scaling.cloud/integrations/mcp/tools.md): The MCP tools exposed by the Scaling MCP server, what they do, and the idempotency contract for mutations.
- [Slack](https://docs.scaling.cloud/integrations/slack.md): Receive incident pages in Slack and acknowledge or resolve them without leaving the workspace.
- [Introduction](https://docs.scaling.cloud/introduction.md): Scaling is an incident management platform for on-call teams. Manage incidents, schedules, and escalations from a single place.
- [Quick Start](https://docs.scaling.cloud/quickstart.md): Create your Scaling account, get an API key, and trigger your first incident in a few minutes.