Prerequisites
- The Admin role in your scaling.cloud organization and in your Sentry organization.
- At least one on-call schedule and an escalation policy configured in scaling.cloud — an alert with nowhere to page is rejected.
1
Install the scaling.cloud integration
Install scaling.cloud from the Sentry integration directory (or from Settings → Integrations in scaling.cloud, Connect Sentry) and approve the authorization for your Sentry organization. This single install covers both sending alerts and reading for investigations.
2
Confirm on-call is set up
In scaling.cloud, make sure an on-call schedule and an escalation policy exist for the team that should answer Sentry alerts. This is where paged incidents will route.
3
Add the alert action in Sentry
In Sentry, go to Alerts → Create Alert → Issues (or edit an existing issue-alert rule). Under Then perform these actions, add Send a notification via scaling.cloud. Set your trigger conditions and Save the rule.
4
Verify a page
Trigger a matching error (or use Sentry’s test action). Within a few seconds an incident appears in scaling.cloud and the on-call engineer is paged through your escalation policy. Acknowledge the page, then resolve the Sentry issue — the incident resolves automatically.
How alerts map to incidents
Troubleshooting
Related
- Sentry integration overview — both directions in one place.
- Connect Sentry for investigations — the read direction.
- Escalation policies and routing policies — how a paged incident reaches the right person.