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Manage your organization’s team members from Settings → Members in the dashboard (/settings/members). Inviting members, changing roles, and removing people all require the Admin role.
Managing members from a script or pipeline instead? See the Team management API guide.
scaling.cloud has two roles:
  • Admin — Full access to all settings, including inviting and removing members, managing roles, and configuring escalation policies and on-call schedules.
  • Member — Can view and manage incidents but cannot access team or organization settings.
Every organization must have at least one admin.
1

Open Team Members

Go to Settings → Members. The Team Members page lists everyone with access, plus any pending invitations.
2

Invite members

Click Invite Member. In the Invite Team Members dialog:
  • Email addresses — enter one or more addresses, one per line or separated by commas (up to 50 at a time).
  • Role — choose Member or Admin for everyone in this batch.
Click Send Invitation (or Send N Invitations for a batch). Each invitee receives an email with a link to join your organization. Invitations stay in pending status until accepted or revoked.
3

Revoke a pending invitation

Pending invitations appear in the Pending Invitations card with their email, role, and sent date. To cancel one before it’s accepted, click Revoke and confirm. The link in the invitee’s email stops working immediately.
4

Change a member's role

In the Members list, open the ⋯ menu on a member’s row and choose Make Admin or Make Member, then confirm in the Change Role dialog.
You can’t change your own role, and you can’t demote the last remaining admin — promote another member to admin first. scaling.cloud shows an inline error if you try.
5

Remove a member

Open the ⋯ menu on a member’s row and choose Remove, then confirm. They lose access to all incidents, schedules, and settings immediately; their historical activity (such as status changes they made) is preserved. The last remaining admin can’t be removed.