Skip to main content
By default, your public status page is served at https://scaling.cloud/status/<slug>. With a custom domain, you can serve the same page at a hostname under your control, such as https://status.example.com. scaling.cloud handles TLS certificates automatically. You only need to add two DNS records: one TXT record to prove ownership, and one CNAME to route traffic. Occasionally we may also ask for an extra TXT record to confirm you control the hostname — the in-app settings panel will show it if so.
Custom domain settings

The custom domain settings panel

​
Prerequisites

  • A published status page.
  • A subdomain you control (e.g., status.example.com). Apex domains are not supported — you must use a subdomain.
  • Access to your DNS provider to add TXT and CNAME records.
  • The Admin role in your scaling.cloud organization.
1

Open custom domain settings

Go to Settings → Status Page and scroll to the Custom domain section.
2

Add your hostname

Click Add domain and enter the subdomain you want to use (e.g., status.example.com). Click Save.scaling.cloud validates the hostname and creates a verification record. The domain state is now pending_verification.
3

Add the TXT verification record

scaling.cloud shows you a TXT record to add to your DNS:
Add it at your DNS provider exactly as shown. Most providers propagate within a few minutes; some take up to an hour.scaling.cloud re-checks the record automatically every few minutes. When the value matches, the domain transitions to verified.
4

Add the CNAME routing record

Once ownership is confirmed, the settings panel shows you a CNAME to add at your DNS provider. The record name is your hostname (e.g. status.example.com) and the value is the hostname shown in the panel — copy it exactly as displayed.Add the CNAME at your DNS provider. TLS is provisioned for you automatically; you don’t need to manage certificates.
5

Add an extra TXT record if requested

If your hostname is already attached to a different account on our routing layer, the settings panel will show you an additional TXT record to add. Copy the name and value exactly as displayed and add it alongside the records above. This proves you control the hostname so it can be moved to your scaling.cloud org.
6

Wait for the domain to go live

scaling.cloud polls the routing layer every couple of minutes. Once the CNAME (and the optional TXT) are in place, the domain state moves to active and your status page is reachable at https://status.example.com over HTTPS.

​
States

​
Removing a custom domain

To stop serving your status page at the custom hostname:
  1. Go to Settings → Status Page → Custom domain.
  2. Click Remove.
  3. scaling.cloud detaches the hostname. Your page remains reachable at https://scaling.cloud/status/<slug>.
After removal, you can also delete the TXT and CNAME records at your DNS provider.

​
Limitations

  • One custom domain per organization. Multi-domain support is on the roadmap.
  • Subdomains only. Apex domains (e.g., example.com) are not supported.
  • No bring-your-own certificate. TLS is always managed for you.