> ## Documentation Index > Fetch the complete documentation index at: https://docs.scaling.cloud/llms.txt > Use this file to discover all available pages before exploring further. # Introduction > scaling.cloud is an incident management platform for on-call teams. Manage incidents, schedules, and escalations from a single place. scaling.cloud is an incident management platform that helps teams detect, respond to, and resolve incidents faster. You can manage the full incident lifecycle, configure on-call schedules, and define escalation policies — all from the dashboard or via the REST API. ## What you can do with scaling.cloud * **Incident lifecycle** — Create and track incidents from first alert to resolution. Move incidents through statuses (`investigating` → `identified` → `monitoring` → `resolved`) and maintain a full status history. * **AI investigations** — On critical incidents, scaling.cloud reads your past incidents, recent code changes, and Sentry errors and surfaces confidence-scored [findings](/concepts/ai-investigations) — and can propose a next step for a human to approve. * **On-call schedules** — Define rotation layers with daily, weekly, or custom cadences. Assign participants and set handoff times to ensure someone is always on call. * **Escalation policies** — Create ordered escalation steps that automatically page the next team or schedule when an incident goes unacknowledged. * **Team management** — Invite members, organize them into teams, and scope incidents and schedules to your organization. * **REST API** — Automate incident creation, manage schedules and escalation policies from CI/CD pipelines or Terraform, and integrate with your existing tooling. ## Get started Create your account and trigger your first incident in minutes. Generate an API key and authenticate your requests. Learn how incidents work — statuses, severity levels, and history. See how scaling.cloud diagnoses incidents and surfaces findings. Full reference for every endpoint in the scaling.cloud API.