> ## Documentation Index > Fetch the complete documentation index at: https://docs.scaling.cloud/llms.txt > Use this file to discover all available pages before exploring further. # scaling.cloud Documentation > Incident management that unifies on-call scheduling, escalation policies, and real-time collaboration in one platform. scaling.cloud helps engineering teams detect, respond to, and resolve incidents faster. Manage your on-call rotations, define escalation policies, and track every incident from first alert to resolution — all from one place. Get your first incident logged and your team notified in minutes. Learn how to authenticate with your API key. Full reference for every public API endpoint. Step-by-step walkthroughs for common workflows. ## How scaling.cloud works Invite team members to your organization and assign roles. scaling.cloud uses organizations to keep all your on-call data and incidents scoped securely to your team. Define rotation schedules with layers. Set who is on-call, how often rotations happen, and when handoffs occur. Build escalation policies that determine which schedule receives an alert first, and how long to wait before escalating to the next layer. Create and track incidents with severity levels and structured status transitions — from investigating through to resolved. ## Explore by topic Understand severity levels, status transitions, and the incident lifecycle. Learn how schedules and rotation layers work. Define who gets paged and in what order. Invite members, manage roles, and control access.