> ## Documentation Index
> Fetch the complete documentation index at: https://docs.scaling.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Team Management

> Invite team members, assign roles, and manage who has access to your scaling.cloud organization.

Every scaling.cloud organization has two roles: **Admin** and **Member**. Admins control who can join the organization and what role they hold. Members can work with incidents, on-call schedules, and escalation policies.

## Roles

| Capability                           | Admin | Member |
| ------------------------------------ | :---: | :----: |
| Create and update incidents          |  Yes  |   Yes  |
| View and manage on-call schedules    |  Yes  |   Yes  |
| View and manage escalation policies  |  Yes  |   Yes  |
| Invite new members                   |  Yes  |   No   |
| Remove members from the organization |  Yes  |   No   |
| Change a member's role               |  Yes  |   No   |
| Revoke pending invitations           |  Yes  |   No   |

<Warning>
  Admins cannot change their own role or remove themselves from the organization. Another admin must make those changes.
</Warning>

## Inviting members

Only admins can invite new members. Invitations are sent by email.

<Steps>
  <Step title="Open Team Settings">
    Navigate to **Settings → Team Members** in the scaling.cloud dashboard.
  </Step>

  <Step title="Send an invitation">
    Enter the invitee's email address and select the role you want to assign — **Admin** or **Member**. Then click **Send invite**.
  </Step>

  <Step title="Invitee accepts">
    The invitee receives an email with a link to join the organization. Once they accept, they appear in the member list with the assigned role.
  </Step>
</Steps>

<Note>
  Pending invitations — those that have been sent but not yet accepted — are listed separately in **Settings → Team Members**. You can revoke a pending invitation at any time before the invitee accepts.
</Note>

## Revoking an invitation

If you sent an invitation to the wrong address, or circumstances change before the invitee accepts, you can revoke the invitation.

To revoke a pending invitation:

1. Go to **Settings → Team Members**.
2. Find the invitation under **Pending invitations**.
3. Click **Revoke** next to the invitation.

The invitation link is immediately invalidated. The invitee cannot join the organization using that link.

## Changing roles

Admins can change the role of any other member at any time. Go to **Settings → Team Members**, find the member, and select a new role from the role selector.

Role changes take effect immediately. Downgrading a member from Admin to Member removes their access to team management actions right away.

## Removing members

Admins can remove any other member from the organization. Removed members lose access immediately and cannot view or modify any data in the organization.

<Tip>
  Before removing a member, reassign any incidents they own to another team member to avoid unowned active incidents.
</Tip>